FAQ | Frequently Asked Questions

Starmorph Frequently Asked Questions 

  1. What services do you offer?

  • Our web design agency offers a variety of services including website design and development, e-commerce development, search engine optimization (SEO), and branding and identity design.
  1. How much do your services cost?

  • We offer specific website packages currently at $1500, $3500, and $5500. We also offer customized services and can work with clients to develop a package that fits their budget.
  1. How long does it take to complete a project?

  • We are currently offering ecommerce website packages that are completed in 2 weeks. We work closely with our clients to set clear project timelines and ensure that projects are completed efficiently.
  1. Do you offer ongoing support for websites?

  • Yes, we offer ongoing support for websites to ensure that they are running smoothly and efficiently. This can include regular updates and maintenance, as well as troubleshooting any issues that may arise.
  1. Do you work with clients outside of your location?

  • Yes, we work with clients all over the world and are happy to communicate remotely through phone, email, and video conferencing.
  1. Do you offer a guarantee for your work?

  • Yes, we stand behind the quality of our work and offer a guarantee for all of our services. If you are not satisfied with the results of our work, we will work with you to make any necessary revisions until you are happy with the final product.

  1. How do I get started with your web design agency?

  • To get started with our web design agency, please book a call here or select and purchase the service you would like. During the consultation, we will discuss your specific needs and goals for your website and provide a customized proposal.

Frequently Asked Questions | General Website Design 

1.  How much does it cost to buy a website?

A: The cost of buying a website can vary greatly depending on your specific needs and requirements. There are several factors that can influence the cost of a website, including the complexity of the design, the number of pages and features, the use of custom graphics and multimedia, and the need for custom functionality or integrations.

On the lower end, you can purchase a basic website template for a few hundred dollars or less and customize it yourself. There are also many website builders that offer affordable plans for small businesses, ranging from a few dollars to a few hundred dollars per month.

If you want a more complex and custom website, you may need to hire a web design agency or individual web designer, which can cost thousands of dollars or more. The cost can also vary depending on the location, reputation, and experience of the web design firm or individual.

It’s important to carefully consider your budget and needs when buying a website.

Starmorph provides top-tier custom website packages that include everything you need to launch your small business. We can prepare your website for search engines, conversion optimization, and provide you with a great design, branding & identity. Our bronze website package starts as low as $1500 and our Gold website package which includes everything you need is currently $5500.  Both of these custom website packages can be completed in 2 weeks.

2.  How do I buy a website for my small business?

A: 1.  Determine your budget: First, consider how much you are willing and able to spend on a website. This will help narrow down your options and ensure that you are not overspending.

2.  Identify your needs: Next, think about the specific needs and goals of your small business and how a website can help you achieve them. Consider factors such as the number of pages you need, the type of content you want to include, the level of customization you require, and any special features or integrations you need.    

3.  Research your options: There are several ways to buy a website, including purchasing a website template, using a website builder, or hiring a ful service web design agency such as Starmorph. Research the pros and cons of each option to determine which is the best fit for your business.

4.  Choose a provider: Once you have identified the best option for your needs, choose a provider to create your website. 

5.  Create your content: Before your website can be launched, you will need to create the content for your website, including text, images, and any other media. You may want to work with a copywriter or content specialist to help with this process.  Starmorph has content generation and branding and identity services that can help you prepare your online content.

6.  Launch your website: Once your website is designed and your content is ready, your provider will help you launch the website and make it live on the internet.   

7.  Maintain and update your website: It’s important to regularly maintain and update your website to keep it current and functioning properly. This may include adding new content, fixing broken links, and making updates as needed.

3.  What are the best website builders for small businesses?

A: There are many website builders that are well-suited for small businesses, including:

1.  Wix: Wix is a user-friendly website builder that offers a wide range of templates and design options. It has a drag-and-drop interface and offers many features, including e-commerce capabilities, SEO tools, and integrations with social media and email marketing.    

2.  Weebly: Weebly is another popular website builder that is easy to use and offers a variety of templates and design options. It also has e-commerce capabilities, SEO tools, and integrations with social media and email marketing.

3.  Squarespace: Squarespace is a website builder that is known for its sleek and modern design templates. It offers a range of features, including e-commerce capabilities, SEO tools, and integrations with social media and email marketing. 

4.  GoDaddy: GoDaddy is a well-known website builder that offers a range of templates and design options. It also has e-commerce capabilities, SEO tools, and integrations with social media and email marketing.   

5.  Shopify: Shopify is a website builder specifically designed for e-commerce businesses. It offers a range of templates and design options, as well as features such as payment processing, inventory management, and shipping integration. Starmorph websites are typically built on shopify as it is an e-commerce industry best in class standard.  

It’s important to consider the specific needs and goals of your small business when choosing a website builder, and to read reviews and compare pricing and features before making a decision.

 

4.  What should I consider when buying a website for my small business?

A: Here are some important factors to consider when buying a website for your small business:

1.  Budget: Determine how much you are willing and able to spend on a website, as this will help narrow down your options and ensure that you are not overspending.    

2.  Needs: Consider the specific needs and goals of your small business and how a website can help you achieve them. This will help you determine the type of website you need, including the number of pages, features, and design elements.

3.  User experience: Make sure that your website is easy to use and navigate for your target audience. This includes factors such as the layout, organization, and navigation of the website.

4.  Mobile-friendliness: Ensure that your website is responsive and mobile-friendly, as more and more people are using their phones to browse the internet.

5.  Search engine optimization (SEO): Consider how you can optimize your website for search engines to improve your visibility and rankings in search results. This can include factors such as the use of keywords, the structure of your website, and the quality and relevance of your content.

6.  Security: Make sure that your website is secure and protects customer data. This includes using secure connections (https) and implementing measures such as password protection and encryption.

7.  Customization: Consider how much customization you need for your website, including the use of custom graphics, multimedia, and functionality.

8.  Maintenance and updates: Think about how you will maintain and update your website once it is live, including adding new content, fixing broken links, and making updates as needed.

9.  Cost: Compare the costs of different website options, including templates, website builders, and custom web design, to determine the best value for your budget.

5. How do I determine the right budget for buying a website for my small business?

Determining the right budget for a website for your small business can be challenging, but there are a few key factors to consider that can help you make an informed decision:

Purpose: What do you want your website to accomplish? Do you need a simple informational website, or do you need a more complex e-commerce platform? This will impact the overall cost of your website.

Features: What features do you want your website to have? Do you need a custom design, or will a pre-made template suffice? Do you need specific functionality, such as a booking system or a membership area? These features will also impact the overall cost of your website.

Maintenance: How much time and resources do you have available to maintain your website? If you don’t have the time or resources to maintain your website, you may need to budget for ongoing maintenance and updates.

Competitors: It’s important to understand what your competitors are doing with their websites, as this can give you an idea of what is expected in your industry. However, it’s also important not to get too caught up in trying to compete at a level that is beyond your budget.

Return on investment: It’s important to consider the potential return on investment (ROI) of your website. While it’s difficult to predict exactly how much business a website will generate, you can consider factors such as your target audience, the cost of acquiring new customers, and the lifetime value of a customer.

Overall, it’s important to be realistic about your budget and to clearly define your goals and objectives before you start the process of building a website. Working with a web design agency can help you to determine the right budget for your needs and ensure that your website is effective at achieving your business goals.

6.  How do I ensure that my website is mobile-friendly?

To ensure that your website is mobile-friendly, you can follow these best practices:

Use responsive design: Responsive design is a web design approach that ensures that your website looks and functions well on all devices, including mobile phones, tablets, and desktop computers.

Use a mobile-first design: A mobile-first design approach means that you design your website for mobile devices first, and then scale up for larger screens. This can help ensure that your website is optimized for the smaller screen sizes and touch-based inputs of mobile devices.

Use large, easy-to-tap buttons: Mobile devices often have smaller screens and touch-based inputs, so it’s important to make sure that buttons and other interactive elements are large enough and easy to tap.

Use readable font sizes: Small font sizes can be difficult to read on mobile devices, so it’s important to use larger font sizes and plenty of white space to make your content easy to read.

Optimize images and other media: Large images and other media can take longer to load on mobile devices, so it’s important to optimize them for the web by compressing them and using appropriate file formats.

Test your website on different devices: It’s important to test your website on a variety of mobile devices to ensure that it looks and functions as expected. You can use tools such as Google’s Mobile-Friendly Test to check your website’s mobile-friendliness.

By following these best practices, you can help ensure that your website is mobile-friendly and easy to use on a variety of devices.

Starmorph Design follows a strict framework of best practices to optimize your site for mobile performance.  We use official Google scores to analyze our websites for mobile performance and best practices to ensure you are getting the best mobile responsive site design possible. Most users on social media are on mobile so we will prepare your site to be optimized for mobile sales!

 

7.  How do I make sure my website is secure and protects customer data?

There are several steps that you can take to ensure that your website is secure and protects customer data:

Use a secure hosting provider: Choose a hosting provider that offers secure hosting options, such as SSL certificates and frequent security updates.

Install an SSL certificate: An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts the data transmitted between your website and your visitors’ browsers, protecting sensitive information such as passwords and credit card numbers.

Use strong passwords: Use strong, unique passwords for all of your website’s accounts and encourage your users to do the same.

Keep your website and plugins up to date: Regularly update your website’s content management system (CMS) and any plugins or extensions to ensure that you have the latest security patches and features.

Use two-factor authentication: Two-factor authentication adds an extra layer of security by requiring users to provide a second form of authentication, such as a code sent to their phone, in addition to their password.

Monitor your website for vulnerabilities: Use tools such as a website vulnerability scanner to regularly check your website for vulnerabilities and take action to fix any issues that are found.

By following these best practices, you can help ensure that your website is secure and protects customer data. Working with a web design agency that specializes in security can also be helpful in ensuring the security of your website.

Starmorph has extensive experience in the cybersecurity industry and is using technical best in class cybersecurity tools to secure and protect our websites.  Our websites have very advanced additional cybersecurity measures that truly take your website cybersecurity to the next level.  We’d be happy to describe more technical details of our cybersecurity offerings if you are interested.

8.  How do I ensure that my website is easy to use and navigate?

There are several steps that you can take to ensure that your website is easy to use and navigate:

Use a clear and consistent navigation structure: Use a clear and consistent navigation structure, such as a top menu or a side menu, to help users find their way around your website.

Use descriptive and relevant page titles and headings: Use descriptive and relevant page titles and headings to help users understand the content of your pages and to make it easier for search engines to understand your content.

Use clear and descriptive links: Use clear and descriptive link text to help users understand where a link will take them and to make it easier for search engines to understand the content of your pages.

Use relevant and high-quality images: Use relevant and high-quality images to help illustrate your content and to make your pages more visually appealing.

Use short and concise paragraphs: Use short and concise paragraphs to make your content easier to read and to help users quickly find the information they need.

Use white space effectively: Use white space effectively to help break up your content and to make it easier to read and navigate.

By following these best practices, you can help ensure that your website is easy to use and navigate. Working with a web design agency that specializes in user experience (UX) design can also be helpful in ensuring the usability of your website.

We have over 15 years in user-experience design which includes clients across large tech and the startup ecosystem.  Our websites are all optimized for an ideal user experience.

9.  How do I optimize my website for search engines?

There are several steps that you can take to optimize your website for search engines:

Research and use relevant keywords: Research and use relevant keywords in your website’s content, titles, and headings to help search engines understand the topic of your pages and to improve your search engine rankings.

Use descriptive and relevant page titles and headings: Use descriptive and relevant page titles and headings to help search engines understand the content of your pages and to improve your search engine rankings.

Use clear and descriptive links: Use clear and descriptive link text to help search engines understand the content of your pages and to improve your search engine rankings.

Use alt tags for images: Use alt tags to describe the content of your images to search engines and to improve your search engine rankings.

Use header tags appropriately: Use header tags (such as H1, H2, etc.) to structure your content and to signal to search engines the hierarchy of your content.

Use a sitemap: A sitemap is a file that lists all of the pages on your website, making it easier for search engines to crawl and index your content.

Use social media: Use social media to promote your website and to create high-quality backlinks to your website, which can help improve your search engine rankings.

By following these best practices, you can help optimize your website for search engines. Working with a web design agency that specializes in search engine optimization (SEO) can also be helpful in ensuring the SEO-friendliness of your website We have over 15 years of SEO experience at Starmorph Web Design and have an array of strategies to optimize your website for search engines.  These are contemporary and comprehensive omnichannel techniques that are relevant going into 2023.   We know the new platforms that are not yet saturated by large commercial marketing capital and still provide large opportunity to new small businesses and we will prepare your online business to take advantage of this new digital real estate to bring more customers to your business.

 

10.  How do I create a website that converts visitors into customers?

There are several steps that you can take to create a website that converts visitors into customers:

Clearly define your target audience: Clearly defining your target audience can help you create a website that speaks directly to the needs and interests of your potential customers.

Use a clear and compelling value proposition: Use a clear and compelling value proposition to explain to visitors what sets your business apart from competitors and why they should choose your business.

Use social proof: Use social proof, such as customer reviews and testimonials, to help build trust and credibility with your visitors.

Make it easy for visitors to take action: Make it easy for visitors to take action, such as making a purchase or filling out a form, by including prominent calls to action and making the process as straightforward as possible.

Use compelling and relevant images: Use compelling and relevant images to help illustrate your value proposition and to make your website more visually appealing.

Use clear and concise copy: Use clear and concise copy to help visitors quickly understand the benefits of your products or services and to encourage them to take action.

Test and optimize: Use tools such as A/B testing to test different versions of your website and to identify the elements that are most effective at converting visitors into customers.

By following these best practices, you can create a website that is optimized for conversion. Working with a web design agency that specialized in conversion rate optimization (CRO) can also be helpful in ensuring that your website is effective at converting visitors into customers.

Starmorph Design has an array of best practices we follow for conversion rate optimization and we will guide you in creating a website that inspires deep engagements and sales.

 

11.  How do I integrate my website with my social media and email marketing?

There are several steps that you can take to integrate your website with your social media and email marketing:

Add social media buttons to your website: Add social media buttons to your website to make it easy for visitors to follow you on social media and to share your content.

Use social media widgets: Use social media widgets to display your social media feed on your website, to help keep your website up-to-date with your latest social media activity.

Use email sign-up forms: Use email sign-up forms on your website to collect email addresses and to encourage visitors to join your email list.

Use email marketing tools: Use email marketing tools, such as Mailchimp or Constant Contact, to manage and automate your email marketing campaigns and to integrate them with your website.

Use social media tracking pixels: Use social media tracking pixels, such as Facebook’s pixel, to track the actions that users take on your website and to use this data to target them with relevant ads on social media.

Use Google Analytics: Use Google Analytics to track the traffic and behavior of users on your website and to better understand how your website is being used.

By following these best practices, you can effectively integrate your website with your social media and email marketing efforts. Working with a web design agency that specializes in digital marketing can also be helpful in ensuring that your website is effectively integrated with your overall marketing efforts.